Cannot open folders, file, and everything STUCK

Cannot open/access folder, files, especilly on desktop since installation macOS Big Sur and iMac running slowly

iMac Pro

Posted on Feb 10, 2021 10:23 PM

Similar questions

White screen with ? White screen shows up with folder with ? Mac Desktop
620 1
desktop is empty, only hard disks, OS 16 on a mac studio desktop is empty, only hard disks, OS 16 on a mac studio I cannot add folders on the desktop and cannot move the hard disk aliasse. I can see the aliasse from the desktop via cmd+n, shows me a folder with all aliasses. But the desktop iist blocked, I cannot move the disk which I can see too. Can anybody pls help? Hotline could not help :-( - 2of3 times when I call they cannot help ... There should be a special support for long time user. Thanks P.S. I bought the Studio in November 2022 and I am still not able to use it w/o problems. During the last days it made a restart, when I logeed in in the morning. And after a restart it does show onla some of the windows that I had opened, e.g. those ma folders with several tabs, that means, a totally apple problem, not other software like excel, were I know that it never opens old sheet. I could write books about the problems that I have since I change to the studio. I used a mac pro for almost 10 years, but it was too slow in the end.
799 5
Unable to Open Files I have never had issues, but ever since the last iOS update, weird things have been going wrong with my MacBook Air. The worst one is that I cannot open my files at all--whether it is Word, Pages, or Adobe. Any advice? I have done force quits and rebooted the computer. Thanks AB
1234 6

1 reply

Eric--F

Community Specialist

Feb 13, 2021 1:09 PM in response to hassanhayastani

Hey hassanhayastani,

We'd like to help with using Finder with your files and folders. Let's go over this together.

Let's go over some basic steps below:

How to reset the SMC of your Mac

Start up your Mac in safe mode

Hope this helps.

Cheers.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Cannot open folders, file, and everything STUCK

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up