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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
đź’ˇ Did you know?
General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.
General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.
I got wireless AirPods 5 days ago. I have barely used them and treat them like they are gold. The charging case is completely dead. No lights at all. I have the lid open and push the button for 15 seconds, nothing at all happens
[Re-Titled by Moderator]
Hello ereed1221,
Thank you for using Apple Support Communities!
We understand from your post that your new AirPods charging case is not showing any lights at all. We know how I important it is for your AirPods to be working properly. Place your AirPods in the charging case and then plug your charging cord into the charging case and allow it to charge for at least 15 minutes. If the case is not charging, the steps from this article may help:
If your AirPods won’t charge - Apple Support
Best Regards.
Hello ereed1221,
Thank you for using Apple Support Communities!
We understand from your post that your new AirPods charging case is not showing any lights at all. We know how I important it is for your AirPods to be working properly. Place your AirPods in the charging case and then plug your charging cord into the charging case and allow it to charge for at least 15 minutes. If the case is not charging, the steps from this article may help:
If your AirPods won’t charge - Apple Support
Best Regards.
Thank you. I didn’t realize I had to actually charge the case. I got it working now thank you
AirPods charging case is completely dead
