Macbook Pro 2020 (Intel) Fans will not run?

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Macbook Pro 2020 (Intel) Fans will not run?

I have a 13" MacBook Pro 2020 (Intel) that I purchased in June of that year. Since I purchased it there are times where it gets REALLY hot, but the fans do not kick on and the computer crashes. When I turn it back on the fans run FULL BLAST for about 15 min, and it operates until the cycle starts again... Is anyone else having this issue? Did you get a solution to this problem? I am working with Tech support, but because it is intermittent its going to take a while to solve.

MacBook

Posted on Feb 4, 2021 09:32 PM

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Answer 1

Top-ranking reply

kaz-k

Level 9

50,994 points

Feb 4, 2021 09:51 PM in response to Gabber366

Hi,

Resetting SMC could solve your issue.

How to reset the SMC of your Mac - Apple Support

If it doesn't help, try to run Apple Diagnostics if it reports something related fan or SMC.

Use Apple Diagnostics to test your Mac - Apple Support

Apple Diagnostics reference codes - Apple Support

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Answer 2

kaz-k

Level 9

50,994 points

Feb 4, 2021 10:05 PM in response to Gabber366

If error codes appear, you'd better contact Apple Support or make Genius Bar reservation if your neighborhood retail Apple Store is open or find near you opened Apple Authorized Service Provider to be examined your MacBook Pro before 1 year limited warranty is over.

Contact Apple for support and service - Apple Support

https://www.apple.com/retail/geniusbar/

Apple - Find Locations - Location Selector

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Macbook Pro 2020 (Intel) Fans will not run?

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