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Level 1

8 points

Sound going through speakers but not recognizing headphones

ive sent my new iPhone 12 pro max into apple twice to fix the headphone port or replace the phone and they just send it back to me

Posted on Feb 3, 2021 9:39 PM

Top-ranking reply

Level 10

103,906 points

Posted on Feb 4, 2021 4:59 AM

Hello,

Start here:

If no help, try this:

1) Open the Control Center

2) Long press on the music controls

3) Select the output option (little up-arrow with circles)

4) Select your headphones

Good luck.

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