User profile for user: ColleenP150
ColleenP150 Author
User level: Level 1
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I am trying to transfer the data from my old iPhone X to my new iPhone 12 Pro. it seems to be stuck on the update screen. Please advise.

I am trying to transfer the data from my old iPhone X to my new iPhone 12 Pro. It seems to be stuck on the software update. Please advise.


iPhone X

Posted on Feb 3, 2021 12:41 PM

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User profile for user: frazzm737
frazzm737
User level: Level 9
55,404 points

Posted on Feb 3, 2021 12:43 PM

See it this link helps...

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

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I am trying to transfer the data from my old iPhone X to my new iPhone 12 Pro. it seems to be stuck on the update screen. Please advise.

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