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General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

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one airpod is not working

My one airpod is not working and it is on the manufacturing warranty, can I get it fixed?

Apple Watch Series 4, watchOS 7

Posted on Feb 1, 2021 3:39 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 1, 2021 7:22 PM

Hello,

See these steps:

1) Try cleaning it: How to clean your AirPods and EarPods

2) See this: How to Fix Connection Problems with the AirPods

3) Full reset: Reset your AirPods

4) Service: AirPods Service and Repair

If this does not help, apple will provide a replacement if they find it was a manufacturing defect. They will not replace products that have been damaged by accident unless you have apple care.

1 reply
Question marked as Top-ranking reply

Feb 1, 2021 7:22 PM in response to edita256

Hello,

See these steps:

1) Try cleaning it: How to clean your AirPods and EarPods

2) See this: How to Fix Connection Problems with the AirPods

3) Full reset: Reset your AirPods

4) Service: AirPods Service and Repair

If this does not help, apple will provide a replacement if they find it was a manufacturing defect. They will not replace products that have been damaged by accident unless you have apple care.

one airpod is not working

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