You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I migrated from my iMac 2010 on High Sierra to Mac Mini M1 Big Sur 11.1.
2 out of 10 times it tells me that I have shut down my Mac due to a problem, although it has been shut down normally.
I checked the system log and this showed up.
I reinstalled Big Sur but still the same log.
How to fix?
It seems the combination of the ICY-BOX 4 POrt USB Type C Hub (3.1 (Gen2 10GBit/s) and the LaCie de professional USB C HD lead to problems.
After removing the USB Hub the random shutdowns and restarts after error did not occur anymore.
Still the mdworker errors in console remain.
It seems the combination of the ICY-BOX 4 POrt USB Type C Hub (3.1 (Gen2 10GBit/s) and the LaCie de professional USB C HD lead to problems.
After removing the USB Hub the random shutdowns and restarts after error did not occur anymore.
Still the mdworker errors in console remain.
Hey there!
I’d probably first follow this article if you haven’t happened to yet:
If your Mac restarted because of a problem:
https://support.apple.com/en-us/HT200553
I know it’s not restarting on its own, but most likely, it’s happening due to old/incompatible software that was transferred onto it, safe boot may confirm that, although it may have even transferred old Apple software as well.
Typically that’s the case, but, as the article says, I’d test without any external devices connected as well, (hard drives/monitors, etc.).
Hi, thank you for the advice.
I tried to start the MacMini in safe mode without anything plugged in besides the monitor and the keyboard.
I deleted Deep translator and updated TypeIt4me and Capture One 21. AirMail has been updated to 5.01(660) but still shows errors in the system log.
Problem: The MacMini will not start in "safe mode". I pushed the start button for 10sec, then the Options and the MacMini HD icon appear. Pressed the HD icon while pressing "Shift", but no indication at all, that the the computer is starting in safe mode.
Should there be some text saying "Safe Mode", or how do I know it is in the mode...
Hey again!
Glad you were able to narrow down the cause!
You can check if the Mac is in safe mode by:
Apple > About This Mac > System Report.
Click on “Software”, then to the right next to “Boot Mode”, it will say either “Normal” or “Safe”.
But looks like you won’t need to now! As for mdworker, I wouldn’t worry about that unless you think it’s causing another issue, but I see that quite often. Cheers!
I do that all the time! Sometimes I look so closely at something I don’t realize the answer is slapping me in the face 🙂. But symptoms can be deceiving!
I try not to use hubs at all, have had poor experiences with them in the past, but I’m sure someone would have a suggestion for that!
Hi DiZoe,
I tried to avoid the hubs. But 2 USB A and 2 USB c ports and no SD Card port, on the M1 MacMini ist just ridiculous.
I need:
1 USB A for the keyboard (as the bluetooth connection is so unreliable (improved with 11.2 though))
1 USB A for the WebCam
1 USB A for the Scanner
1 USB A for my GoPros ( as it is a pain to take out the Micro SD from the GoPro)
1 USB C for my external 2TB SDD ( As the internal SSD from Mac is just way to expensive)
1 USB C for the SD Card Reader
4 USB C for my LaCie d2 Professionals (Thunderbolt is no option for me, as the price is 3 times the price of a USB HD)
4x USB A and 6x USB C, but I would find 5x USB A and 5x USB C an appropriate amount.
I am using an Anker 4 port Ultra Slim USB 3.0 Data Hub (Long cable) which has been working without problems.
I suspect there a still some real incompatibilities between the M1 USB C port and present USB C/A docks.
Is this normal:
Spotlight mdworker_shared 10 times?
Thank you very much - sometimes we forget to do the obvious...
Do you have any proposals for a working USB-C (Gen2 10GBit/s) Hub with about 4 USB-C ports?
Big Sur Mac Mini M1: apple.mdworker exited due to SIGKILL?
