You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How do I enable App Store and iTunes? Wont let me get a new app on my phone

Posted on Jan 31, 2021 4:40 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 31, 2021 4:45 AM

If you see a message that says 'Your account has been disabled in the App Store and iTunes'


If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.


When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.



1 reply
Question marked as Top-ranking reply

Jan 31, 2021 4:45 AM in response to Zaqxswcdemlpnkobji

If you see a message that says 'Your account has been disabled in the App Store and iTunes'


If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.


When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.



How do I enable App Store and iTunes? Wont let me get a new app on my phone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.