Software update

Why can't I update to IOS 14? I am currently at 12.5.1

iPhone 6s Plus

Posted on Jan 28, 2021 5:45 PM

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Question marked as Top-ranking reply

Posted on Jan 28, 2021 5:49 PM

Are you 100% certain that you have an iPhone 6s Plus and not an iPhone 6 Plus? An iPhone 6 Plus cannot be updated past iOS version 12.5.1. You already have that version and are unable to update beyond it and therefore I am asking.

Open Settings ➔ General ➔ About ➔ Model Name : Here it should tell you which iPhone model you have.


Axel F.

6 replies
Question marked as Top-ranking reply

Jan 28, 2021 5:49 PM in response to troon01

Are you 100% certain that you have an iPhone 6s Plus and not an iPhone 6 Plus? An iPhone 6 Plus cannot be updated past iOS version 12.5.1. You already have that version and are unable to update beyond it and therefore I am asking.

Open Settings ➔ General ➔ About ➔ Model Name : Here it should tell you which iPhone model you have.


Axel F.

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