You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

my watch tells me to open the app on my iphone to re-enable passcode but I don't have this watch paired to my phone and pressing the crown does nothing

how do you reset a watch that you can't get into please?


Posted on Jan 27, 2021 8:17 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 27, 2021 8:32 AM

To unpair and erase watch and remove Activation Lock.

On a computer, go to iCloud.com and sign in with your Apple ID.

Go to Find Iphone.

Select All Devices, then click your Apple Watch.

Click Erase Apple Watch.

Select Next until the device is erased.

Click the remove button next to your Apple Watch.

1 reply
Question marked as Top-ranking reply

Jan 27, 2021 8:32 AM in response to Cazzie_Coo

To unpair and erase watch and remove Activation Lock.

On a computer, go to iCloud.com and sign in with your Apple ID.

Go to Find Iphone.

Select All Devices, then click your Apple Watch.

Click Erase Apple Watch.

Select Next until the device is erased.

Click the remove button next to your Apple Watch.

my watch tells me to open the app on my iphone to re-enable passcode but I don't have this watch paired to my phone and pressing the crown does nothing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.