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Apple Pay asking me to use passcode instead of Face ID

So I just got my iPhone 12 Pro a few days ago and I was setting up my Apple Pay yesterday. Even though I have Face ID set up for everything, every time I trigger the double click side button to test it, it asks me to pay with passcode without even scanning my face. No one in my family has the same issue, as after they set up Apple Pay, when they double click, it just simply scans their face. I can't seem to find a setting for this anywhere either.

iPhone 12 Pro, iOS 14

Posted on Jan 24, 2021 5:31 PM

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Question marked as Top-ranking reply

Posted on Jan 25, 2021 8:33 AM

Did you already try to reset Face ID?


When you go to Settings>Face ID & passcode>is Apple Pay turned on?

3 replies

Apple Pay asking me to use passcode instead of Face ID

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