When I make a call, I can't her it ring or hear the other person unless mine is on speakerphone. What is the problem.

When I make a call, I can't her it ring or hear the other person unless mine is on speakerphone. What is the problem?


Posted on Jan 19, 2021 12:43 PM

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Posted on Jan 19, 2021 01:36 PM

Have you tried checking if your iPhone is connected into a bluetooth headset or apple tv? Disconnect your phone first. If it does not work maybe this can do the trick. Go to Settings > Accessibility > Audio/Visual > Turn Off "Phone Noise Cancellation" > Go back to previous page then go to > Hearing Devices > Turn on Hearing Aid Compatibility. I had tried this and I am hoping it will work for you, too!


you can also check this article: If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker - Apple Support

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Question marked as Top-ranking reply

Jan 19, 2021 01:36 PM in response to horiz_blue

Have you tried checking if your iPhone is connected into a bluetooth headset or apple tv? Disconnect your phone first. If it does not work maybe this can do the trick. Go to Settings > Accessibility > Audio/Visual > Turn Off "Phone Noise Cancellation" > Go back to previous page then go to > Hearing Devices > Turn on Hearing Aid Compatibility. I had tried this and I am hoping it will work for you, too!


you can also check this article: If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker - Apple Support

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When I make a call, I can't her it ring or hear the other person unless mine is on speakerphone. What is the problem.

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