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Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >
Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >
I am trying to play a song in iTunes Windows version and it comes up with a window saying the computer isn't authorised to play it and asks me to enter log-in details for a specific Apple ID to allow my computer to be authorised. I enter the log-in details requested and it then tells me that it's already authorised, but the song still won't play and simply comes up with the same window. What is going wrong?
Windows, Windows 10
Repeated requests to authorize an already authorized computer for recent store downloads typically indicates you have corrupt or incomplete copies. Delete the tracks that won't play from your library without hiding from your purchase history. Redownload using the cloud links that should remain, or close iTunes and reopen if they don't show up straight away. While downloading click the activity widget and turn off the option that allows for simultaneous downloads.
If that hasn't helped see If iTunes prompts you to authorize your computer when you try to play iTunes Store purchases - Apple Support.
tt2
Repeated requests to authorize an already authorized computer for recent store downloads typically indicates you have corrupt or incomplete copies. Delete the tracks that won't play from your library without hiding from your purchase history. Redownload using the cloud links that should remain, or close iTunes and reopen if they don't show up straight away. While downloading click the activity widget and turn off the option that allows for simultaneous downloads.
If that hasn't helped see If iTunes prompts you to authorize your computer when you try to play iTunes Store purchases - Apple Support.
tt2
Perfect thanks. That seems to have sorted it!
You're welcome. 🙂
tt2
iTunes won't play song even though authorised
