Bought funds
I bought funds on the App Store but didn’t get my money
iPhone 8, iOS 14
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Add funds to your Apple ID balance on an iPhone, iPad, or iPod touch
- Open the App Store app.
- Tap your photo or the sign-in button at the top of the screen.
- Tap "Add Funds to Apple ID."
- Tap the amount that you want to add. Or tap Other to enter a specific amount.
- Tap Next, then confirm your selection.