Apple watch counts half of the steps

Question

My apple watch (6 series) counts half of the steps.

Any ideas?

Apple Watch Series 6, watchOS 7

Posted on Jan 16, 2021 1:08 AM

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Answer 1

Top-ranking reply

Level 1

8 points

Thank you for the explanation. I will check that.

So, for example when I walk in the house, shall I conclude that the Apple watch is not counting steps? It would be a quite useless device then.

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Answer 2

Thanks, but I do not see how this is related to my question.

I will elaborate.

What happens is that the number of steps that are counted are way off from the real number of steps, in my case by about 50%.

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Answer 3

To earn exercise or workout credit you must move at the speed of a brisk walk.

To earn 1 minute of exercise credit(green ring);

Travel a full minute at a brisk walking pace 3.3 mph or 18 minutes per mile approx.or 5.3kph or 11.3 minutes per kilometer.

Raise your heart rate to approx 75% of your maximum.

When you're at around or above this heart rate and speed for the entire minute you'll receive 1 exercise minute credit.

Source;Successful phone call I had with apple support.

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Answer 4

The watch only records steps and distance according to the criteria above so for 50% of the time you are not meeting that criteria.

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