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Level 1

4 points

I got a new phone and I’m wondering how I change my apple care from my old phone to new phone?

I got a new phone and had apple care insurance on it before and now I need to get it canceled and changed to my new iPhone 12.

iPhone 12 Pro Max, iOS 14

Posted on Jan 13, 2021 1:00 PM

Top-ranking reply

Level 10

471,861 points

Posted on Jan 13, 2021 1:02 PM

You cannot transfer it from one device to another. You would need to cancel and then buy a new plan for the new device. To cancel, see instructions in: Cancel or change the payment method for your AppleCare plan - Apple Support

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