Emails have stopped sending using my iCloud account on my MacBook Pro

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Level 1

5 points

Emails have stopped sending using my iCloud account on my MacBook Pro

Hello,

My emails have started to stay in my outbox. After a few minutes Mail tells me that my outgoing mail server is not working. It keeps sending the odd mail but not all. Very strange! My iCloud emails are incoming absolutely fine, and they are sending and receiving fine on my iPhone. It is like a setting has changed somewhere but I cannot figure it out.

If anyone could help me it would be great. I did have a quick search on the community but couldn't find exactly the same problem.

Thankyou.

MacBook Pro 15″, macOS 10.14

Posted on Jan 8, 2021 11:23 AM

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Answer 1

Top-ranking reply

TheGamer1002

Level 1

26 points

Jan 8, 2021 11:33 AM in response to chrisbutt

Hi there!

I'd recommend a restart and changing Wi-Fi networks, if you haven't done that already.

Also, can you explain what you mean by "odd mail?" If these have attachments, that could be the problem.

Any patterns could be a clue as to what's happening (recipient, etc.).

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Answer 2

chrisbutt Author

Level 1

5 points

Jan 8, 2021 12:44 PM in response to TheGamer1002

Hello. Thanks for your response. I will try the restart. I only have the one Wi-fi network at home so is difficult to change. So what I mean by the odd emails!! Is that since tis problem started 3/4 days ago, I keep noticing that some emails send. There does not seem to be a pattern with it. I now have 2 emails stuck in the outbox, neither with an attachment.

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Answer 3

chrisbutt Author

Level 1

5 points

Jan 8, 2021 1:12 PM in response to TheGamer1002

Hi. Ok so the restart has worked! All outbox emails have now been sent. Many thanks for your help.

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Answer 4

chrisbutt Author

Level 1

5 points

Feb 3, 2021 10:08 AM in response to TheGamer1002

Hello. Just update the previous post. The same problem seems to be happening again. Even after restarting this is not sending emails. Anymore ideas for trying to sort this issue? Many thanks.

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Emails have stopped sending using my iCloud account on my MacBook Pro

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