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Suddenly (with the last update?) Siri tries accessing Apple Music instead of library when told to play music. For example, I asked it to play a song in my library and the response was that the song doesn’t exist in Apple Music. So, I had to pull that song up manually from my library.
Does anyone know how to fix this?
iPhone 11 Pro
Hello and welcome to Apple Support Communities, SaffroniaWinter.
If we understand your post correctly, you're trying to ask Siri to play music that is in your library but not on Apple Music. We’d like to help.
Follow the steps in this article:
Use Siri to play music or podcasts
If the song you're looking for is not available on Apple Music but is downloaded to your iPhone you can say "Hey Siri, play song name from my library."
Let us know if that resolves this issue for you.
Thanks for using the Apple Support Communities.
Hello and welcome to Apple Support Communities, SaffroniaWinter.
If we understand your post correctly, you're trying to ask Siri to play music that is in your library but not on Apple Music. We’d like to help.
Follow the steps in this article:
Use Siri to play music or podcasts
If the song you're looking for is not available on Apple Music but is downloaded to your iPhone you can say "Hey Siri, play song name from my library."
Let us know if that resolves this issue for you.
Thanks for using the Apple Support Communities.
Thank you. This is correct but since I don’t subscribe to Apple Music (and have only ever used my library with Siri and until about November this problem was not an issue), is there a setting or function to put it back to how it was when I could request a song and Siri went straight to it?
hey hello, just have the same problem here, have you find any solution for this problem yet? thanks in advance
Greetings. It is now only happening intermittently. I know this doesn’t help you with the problem. I don’t know if there had been an update or not, but it is now working.
thanks mate, gonna see if I have to move some settings or see what else can research
Siri tries accessing Apple Music instead of library when told to play music
