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Wrong Billing on Apple TV

Received a bill from Apply TV that I did not order. Do not use Apple TV

iPad 2, iOS 9

Posted on Jan 1, 2021 1:42 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 1, 2021 5:45 PM

  • Did you receive an email or other message with these details, or did you have an actual charge on your account?

Identify legitimate emails from the App Store or iTunes Store - Apple Support. Unfortunately, some messages that claim to be from Apple, are not really from Apple.

Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support. Some misleading messages are trying to get your account details.

If you see 'apple.com/bill' or an unfamiliar charge on your statement - Apple Support. Learn how to investigate.

See your purchase history for the App Store, iTunes Store, and more - Apple Support. Any charge to your account will be specified here.


  • Did you receive a bill for the Apple TV box, or the Apple TV+ subscription service? For how much? Any other details?

See or cancel your subscriptions - Apple Support. Real subscriptions are listed on your subscriptions overview.

3 replies
Question marked as Top-ranking reply

Jan 1, 2021 5:45 PM in response to Llg419

  • Did you receive an email or other message with these details, or did you have an actual charge on your account?

Identify legitimate emails from the App Store or iTunes Store - Apple Support. Unfortunately, some messages that claim to be from Apple, are not really from Apple.

Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support. Some misleading messages are trying to get your account details.

If you see 'apple.com/bill' or an unfamiliar charge on your statement - Apple Support. Learn how to investigate.

See your purchase history for the App Store, iTunes Store, and more - Apple Support. Any charge to your account will be specified here.


  • Did you receive a bill for the Apple TV box, or the Apple TV+ subscription service? For how much? Any other details?

See or cancel your subscriptions - Apple Support. Real subscriptions are listed on your subscriptions overview.

Wrong Billing on Apple TV

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