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New iPhone 12 Pro not sounding or vibration when text comes in when phone is in use

Posted on Dec 30, 2020 06:35 PM

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ChrisJ4203

Level 10

235,643 points

Posted on Dec 30, 2020 06:57 PM

Check the settings you have for Message notifications. If the phone is open, you need to make sure that you have Banners turned on for Alerts. Lock Screen and Notification Center is only for when the iPhone is locked.

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ChrisJ4203

Level 10

235,643 points

Dec 30, 2020 06:57 PM in response to Kelloway72

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