Can I cancel a purchase

Can I cancel an app purchase?

Posted on Dec 28, 2020 12:46 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 28, 2020 04:36 PM

Click on a link to get the answer to your question:


Request a refund for an App Store or iTunes Store purchase - https://support.apple.com/HT204084


Report a Problem to request a refund - https://reportaproblem.apple.com/?s=6


If a reporting a problem request is unsuccessful you can also try:


Other ways to contact iTunes Support:

https://www.apple.com/emea/support/itunes/contact.html

or

https://support.apple.com/country-selector/itunes


Apple's terms of purchase for most countries are effectively, "All Transactions are final" (check terms at: http://www.apple.com/legal/internet-services/itunes/ ). Apple may refund on a case by case basis, but realize they can also say no.


1 reply
Question marked as Top-ranking reply

Dec 28, 2020 04:36 PM in response to Ajay2021

Click on a link to get the answer to your question:


Request a refund for an App Store or iTunes Store purchase - https://support.apple.com/HT204084


Report a Problem to request a refund - https://reportaproblem.apple.com/?s=6


If a reporting a problem request is unsuccessful you can also try:


Other ways to contact iTunes Support:

https://www.apple.com/emea/support/itunes/contact.html

or

https://support.apple.com/country-selector/itunes


Apple's terms of purchase for most countries are effectively, "All Transactions are final" (check terms at: http://www.apple.com/legal/internet-services/itunes/ ). Apple may refund on a case by case basis, but realize they can also say no.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Can I cancel a purchase

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.