You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

locked phone

i have an old iphone and i cant remember the passcode i have tried to many times and now i have to connect to itunes. but my laptop wont recognise the phone so i cant connect. how do i do this please help

iPhone 5s

Posted on Dec 28, 2020 7:11 AM

Top-ranking reply

kb1951

Level 10

124,763 points

Posted on Dec 28, 2020 7:13 AM

Start here: https://support.apple.com/en-us/HT204095 then do this: https://support.apple.com/en-us/HT204306

View in context

locked phone

Similar questions