HomeKit secure video says iCloud storage upgrade in progress

Just bought a eufy Security cam C2. I set it up through HomeKit. Everything works except it will not let me choose “Stream & Allow Recording” under Recording Options for either camera. When I try to choose it, I get a screen saying “Your iCloud storage is being upgraded. Please check your account later.” I recently subscribed to Apple One, which increased my iCloud storage to 2TB. I also have my wife added as a family member.

I have checked settings on both of our phones, and neither will let me change to Stream & Allow Recording. The most I can do is “Stream” only. The eufy app will stream and record video clips to its home base hub, but I want to use HomeKit Secure Video iCloud integration instead.