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Apple Watch is still connected to previous owner Apple ID

My apple watch that was used by a different owner, still says that it in connected to their Apple ID when we have deleted it. How do I disconnect it?


[Re-Titled by Moderator]

Posted on Dec 25, 2020 7:59 PM

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Question marked as Top-ranking reply

Posted on Dec 25, 2020 8:44 PM

You can't. That watch is useless to you until the original owner has released the Activvetion Lock.


They should have followed these steps before selling, trading or giving the watch away.

Before you sell your Watch... -

https://support.apple.com/en-us/HT208855


M1 Mac mini, macOS 11.1; Watch, series 5 GPS/cellular, watchOS 7.2; iPad Pro 2nd Gen, iPadOS 14.3; iPad Air 2, iPadOS 14.3; iPhone 12 Pro, iOS 14.3; TV 4th Gen, tvOS 14.3  HomePods, audioOS 14.3 and Airport Express w/ Airplay 2

1 reply
Question marked as Top-ranking reply

Dec 25, 2020 8:44 PM in response to skmustang

You can't. That watch is useless to you until the original owner has released the Activvetion Lock.


They should have followed these steps before selling, trading or giving the watch away.

Before you sell your Watch... -

https://support.apple.com/en-us/HT208855


M1 Mac mini, macOS 11.1; Watch, series 5 GPS/cellular, watchOS 7.2; iPad Pro 2nd Gen, iPadOS 14.3; iPad Air 2, iPadOS 14.3; iPhone 12 Pro, iOS 14.3; TV 4th Gen, tvOS 14.3  HomePods, audioOS 14.3 and Airport Express w/ Airplay 2

Apple Watch is still connected to previous owner Apple ID

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