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Switch emails and set up Icloud

so I need some advice- my mom signed up years ago with an "@gmail.com" as the iCloud account on her iPhone. The system keeps asking to set up an "@icloud.com" but she is afraid that if I create the iCloud email that she will lose her messages and contacts.


Is there a way to keep but set up the iCloud account?

iPhone 11 Pro, iOS 14

Posted on Dec 23, 2020 5:56 PM

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Question marked as Top-ranking reply

Posted on Dec 24, 2020 10:16 AM

Try going to https://appleid.apple.com to see what her ID's are.

3 replies

Switch emails and set up Icloud

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