You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iphone12 settings

Hello i have a new iphone12 and its prompting me to finish updating the settings, the prompts ask for the passcode of my "other iphone" I dont have a passcode for my other phone, and if I use the passcode for this new phone it rejects it. What do I do ?


iPhone 12, iOS 14

Posted on Dec 17, 2020 6:33 PM

Reply
1 reply

Dec 20, 2020 8:17 PM in response to Joeyevs

Hello Joeyevs,


We understand that you're being prompted to enter a code from a former device. By chance, is your Apple ID set up for two-factor authentication? If so, the verification code would be sent to the trusted device, such as a former iPhone. Here's info on it:


Two-factor authentication for Apple ID - Apple Support


Thanks for using Apple Support Communities!

iphone12 settings

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.