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jem401 Author

Level 1

4 points

Wrongful purchases

Hi,

There are a ton of purchase on my iTunes account that I did not buy. It says the app came from box diamonds. I'm going to stop it through my credit card but Can I please get this taken care of?

Posted on Dec 15, 2020 12:57 PM

Top-ranking reply

jdo_apple

Community Specialist

Posted on Dec 19, 2020 8:15 AM

Hey there jem401,

There is a great resource available that can help you report the transactions and request a refund. If you run into any issues requesting the refund, you can reach out to the Apple ID billing team directly. The links below will help.

Request a refund for apps or content that you bought from Apple

Get Support

Regards.

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Wrongful purchases

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