You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

LHP19 Author

Level 1

13 points

Screenshot App not working with Big Sur

Since I've upgraded to Mac OS Big Sur, when I use the screenshot app to capture a section of my screen, it will take the first screen shot, but then the screen stays dark except for the area where I took the screenshot.

Using the esc key doesn't work to get rid of the dark screen. I have to restart the computer to get rid of the screen shot.

How do I get the Screenshot App to work in Big Sur? Or do I have to upgrade the Screenshot App?

MacBook Air 13″, macOS 11.0

Posted on Dec 13, 2020 4:54 AM

Top-ranking reply

Barney-15E

Level 10

116,506 points

Posted on Dec 13, 2020 6:38 AM

I noticed something that sounds similar. I had started a screen recording instead of a screen capture. Make sure you are using the screen capture button and not screen recording.

View in context

Screenshot App not working with Big Sur

Similar questions