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Level 1

4 points

Activation lock

My child forgot the Apple ID and I can’t activate his IPad please help!

iPad Pro 12.9-inch, 2nd Gen, Wi-Fi

Posted on Dec 9, 2020 7:14 AM

Top-ranking reply

Level 10

731,435 points

Posted on Dec 9, 2020 7:16 AM

Tell him to use Apple's iForgot service or contact their Account Security team, or the iPad's original owner to supply Apple with its purchase receipt and ask them to remove the lock.

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