Where can I check my iCloud email?
My son got locked out and it sent instructions to his iCloud email which I can’t seem to find
Question marked as
Top-ranking reply
The Apple ID address is same as rescue mail address and Apple ID is locked https://support.apple.com/en-us/HT204106 so the verification goes to that mail , so you can't access it , the only way to reset password is using security questions and answers .
Are use using Mac or an iPhone , and what are the versions of them .
Reset Apple ID password using find my iPhone .
On your iPhone device , click on home . Scroll to next page > click on extras > you will find find my iPhone click on it , enter your Apple ID only , click on forgot Apple ID or password , click on next.
Reset options - choose how would you like to reset your password ( a )
Click on reset through mail and click on ok .
Then open your rescue mail with web browser ( server account ) , open mail > click on reset password > two fields will be shown .
( a ) new password …..
( b ) verify password ….
Enter the credentials , and click on reset password , the password is changed .
If you click on - answer security questions - click on the right arrow .
Date of birth , verify your date of birth to continue > fill up the credentials > click on next and same pop up window will appear .
New password ….
Verify password ….
Fill up the credentials and click on reset password , the password is changed .
See the article https://support.apple.com/en-us/HT201487
Change the rescue mail address .
The rescue mail address is always added in the Apple ID account , sign in with Apple ID account , if it is not yet added create a web mail account say with gmail service https://support.google.com/mail/answer/56256?hl=en
Make sure this mail address and password should be totally different than your Apple ID address / password see the section of rescue mail address in this article https://support.apple.com/en-in/HT201356 in the same Mac open a new tab ( press command and T keys ) sign in with your gmail account here in the web mail account you will see this code , come to the old tab in which apple id account is already opened , fill up the code in the fields and click on done to save .
