You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iphone

so, my brother dropped his phone by accodent when he was running and now it wont turn on. any suggestions that will help to turn it back on? we tried the hold the power and the volume button but nothing happened.

iPhone XR

Posted on Dec 2, 2020 1:29 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 2, 2020 1:51 PM

It sounds like the iPhone suffered catastrophic damage.


Visit an Apple Store or Authorized Apple Service Center. Let them assess the iPhone and advise you how to proceed.

1 reply

iphone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.