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Battery started draining and not charging, but condition: normal

Hi guys, I am very worried - today my macbook battery started suddenly draining very fast and is now at 23%. It says "battery not charging", although it is connected with the charger. The condition of the battery is normal. I restarted, shut down, left to cool/rest, nothing helped. What can I do? Thank you in advance!


MacBook Pro 13″, macOS 10.15

Posted on Dec 1, 2020 4:14 AM

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Question marked as Top-ranking reply

Posted on Dec 1, 2020 11:14 AM

ves64 wrote:

Hi guys, I am very worried - today my macbook battery started suddenly draining very fast and is now at 23%. It says "battery not charging", although it is connected with the charger. The condition of the battery is normal. I restarted, shut down, left to cool/rest, nothing helped. What can I do? Thank you in advance!


https://discussions.apple.com/content/attachment/ebbff469-da00-46dc-ab0b-832d85b99471



macOS Catalina 10.15.5 introduces battery health management, a feature designed to improve the lifespan of your Mac notebook's battery.


The Battery Health button appears in >SystemPreferences>Energy Saver —this feature is limited to Mac laptops with Thunderbolt 3 ports. That equates to all MacBook Pro models released since late 2016 and the Retina-capable MacBook Air models released since 2018.


With the release of macOS 11.0.1 Big Sur see >System Preferences>Battery


About battery health management in Mac notebooks https://support.apple.com/en-us/HT211094



Apple Portables: Troubleshooting MagSafe adapters

https://support.apple.com/en-us/HT203207


If your USB-C power adapter isn't charging your Mac notebook

https://support.apple.com/en-us/HT204652



if you still have an issue Try resetting the SMC https://support.apple.com/en-us/HT201295



1 reply
Question marked as Top-ranking reply

Dec 1, 2020 11:14 AM in response to ves64

ves64 wrote:

Hi guys, I am very worried - today my macbook battery started suddenly draining very fast and is now at 23%. It says "battery not charging", although it is connected with the charger. The condition of the battery is normal. I restarted, shut down, left to cool/rest, nothing helped. What can I do? Thank you in advance!


https://discussions.apple.com/content/attachment/ebbff469-da00-46dc-ab0b-832d85b99471



macOS Catalina 10.15.5 introduces battery health management, a feature designed to improve the lifespan of your Mac notebook's battery.


The Battery Health button appears in >SystemPreferences>Energy Saver —this feature is limited to Mac laptops with Thunderbolt 3 ports. That equates to all MacBook Pro models released since late 2016 and the Retina-capable MacBook Air models released since 2018.


With the release of macOS 11.0.1 Big Sur see >System Preferences>Battery


About battery health management in Mac notebooks https://support.apple.com/en-us/HT211094



Apple Portables: Troubleshooting MagSafe adapters

https://support.apple.com/en-us/HT203207


If your USB-C power adapter isn't charging your Mac notebook

https://support.apple.com/en-us/HT204652



if you still have an issue Try resetting the SMC https://support.apple.com/en-us/HT201295



Battery started draining and not charging, but condition: normal

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