You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Chatovan77 Author

Level 1

4 points

Update issues

My cell is connected to a charger and wifi but still cant do the update. The install icon still grayish. Wont let me click on it. Is this cell phone defective? Its a new Iphone 11

Posted on Nov 29, 2020 12:50 PM

Top-ranking reply

Chris0107

Level 9

51,923 points

Posted on Nov 29, 2020 12:51 PM

see if this user tip helps..

Updating iOS: common issues and solutions - Apple Community

View in context

Update issues

Similar questions