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Hi, I forgot my passcode and I got locked now it says to " connect to iTunes". I did connect to iTunes but can't unlock my phone. Pls Help

Hi, I forgot my passcode and I got locked now it says to " connect to iTunes". I did connect to iTunes but can't unlock my phone. Pls Help

iPhone 5s, iOS 12

Posted on Nov 29, 2020 12:17 AM

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Question marked as Top-ranking reply

Posted on Nov 29, 2020 12:18 AM

If you have forgotten the passcode to your iPhone then you will have to reset the passcode.

You can reset your passcode by following the instructions in this article by Apple ➔ How to reset your passcode on a disabled iPhone. You will need a computer for this task and all your data on your iPhone will be wiped clean in the process.


Axel F.

1 reply
Question marked as Top-ranking reply

Nov 29, 2020 12:18 AM in response to ShanePathiana

If you have forgotten the passcode to your iPhone then you will have to reset the passcode.

You can reset your passcode by following the instructions in this article by Apple ➔ How to reset your passcode on a disabled iPhone. You will need a computer for this task and all your data on your iPhone will be wiped clean in the process.


Axel F.

Hi, I forgot my passcode and I got locked now it says to " connect to iTunes". I did connect to iTunes but can't unlock my phone. Pls Help

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