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I transferred everything from my iPhone 8 to 12 but the phone and text don’t work

I transferred everything from iPhone 8 to iPhone 12 but the phone and text features don’t work on new phone.

iPhone 12, iOS 14

Posted on Nov 28, 2020 4:37 PM

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Question marked as Top-ranking reply

Posted on Nov 28, 2020 4:39 PM

Is the phone activated with a carrier? If this is a new phone, did you put the SIM from your old phone in it, or contact your carrier to activate the new SIM? Text messages, SMS, not iMessage, are also a carrier responsibility. You would need to speak to your carrier about that also.

1 reply

I transferred everything from my iPhone 8 to 12 but the phone and text don’t work

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