Apple launches Apple Store app in India

The Apple Store app provides customers with the most personalized way to shop for Apple’s innovative lineup of products and services. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Jackson56ch Author

Level 1

4 points

iCloud locked

I have an iPhone I got from my friend I updated the iOS system and it's asking for iCloud which he has forgotten and the phone is still locked how can you help me

Posted on Nov 23, 2020 10:48 AM

Top-ranking reply

Niel

Level 10

734,153 points

Posted on Nov 23, 2020 10:52 AM

Tell him to use Apple's iForgot service or contact their Account Security team, or the iPhone’s original owner to supply Apple with its purchase receipt and ask them to remove the lock. It's an anti-theft measure.

(186728)

View in context

iCloud locked

Similar questions