some issue from my apple id balance
how i can fix this problem, i can't purchase some item i want to buy on my app store because i can't use my balance idk what to do please help me
iPhone X, iOS 14
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Do you have enough balance to pay for the item plus any applicable taxes?
If necessary, contact iTunes Support for assistance. See the Apple Support articles below for contact information.
Apple Support schedule phone call
If necessary, try Twitter
https://twitter.com/AppleSupport. People have posted it may take an hour or more to get a response.