iMessage notification issues on Apple watch

Question

Level 1

8 points

iMessage notification issues on Apple watch

After the last 2 updates I am having problems with my notifications on my watch series 6. It keeps showing unread messages even when I've read them on my phone and it even counts messages I've sent as unread messages. The watch isn't supposed to give an alert if you're reading and responding on your phone but mine is. I was hoping this latest update would fix it but it didn't. It's very annoying. My phone is the XS Max and I have the latest updates on both my phone and my watch. Thanks!

Apple Watch Series 6, watchOS 7

Posted on Nov 9, 2020 11:55 PM

Reply

Answer 1

Top-ranking reply

jeremy_v

Community Specialist

Nov 17, 2020 7:16 AM in response to Pryingiz

Hello Pryingiz,

Thank you for reaching out in Apple Support Communities. We understand messages on an Apple Watch appear as unread, even if it's been read on an iPhone. We'll be happy to help.

If you haven't tried yet, we recommend to restart both the iPhone and the Apple Watch. This can help resolve unexpected behavior. Here's two helpful articles with the proper steps:

In addition, we suggest to see if, "Mirror my iPhone" is selected in the Messages app for your notifications. To review that, open the Watch app on your iPhone > tap the "My Watch" tab in the lower left corner > Notifications > Messages > Mirror my iPhone.

Please keep us posted with the results.

Kind regards.

Reply