devantee Author

Level 1

5 points

IPhone 11 Pro Max frozen

My IPhone 11 pro max screen is frozen, my apps will not open when I click on them, nor can I lock or power off the device. I have tried resetting it which is not working as well. Suggestions?

iPhone 11 Pro Max

Posted on Nov 2, 2020 08:43 AM

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Top-ranking reply

Level 9

51,989 points

Posted on Nov 2, 2020 08:45 AM

did you try a force restart?

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

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Top-ranking reply

Level 9

51,989 points

Nov 2, 2020 08:45 AM in response to devantee

did you try a force restart?

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

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IPhone 11 Pro Max frozen

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