printer does not work
since couple of days my printer is not working properly
iMac 27″ 5K, macOS 10.15
Do not feel alone here, there is currently a HP issue…And we are flooded with similar complaints
Update: HP Printer Software 5.1 should now be becoming available through Software Update to fix this issue.
(2220 UTC 23 October 2020)
Open >System Preferences>Software Update (Command R will reload and do a fresh check)
If you have continued issue:
ftp://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/hp-printer-essentials-S-5_14_8_4.pkg
download link above at the ftp address. Install that, then remove printer and reinstall.
If it is listed as AirPrint printer, delete the existing printer in
> System Preferences> Printers & Scanners, and add it again, select AirPrint.
Connect an AirPrint printer to a Wi-Fi network - Apple Support.
https://support.apple.com/en-us/HT201900
about AirPrint
https://support.apple.com/en-us/HT201311
you can also try reset print system if necessary:
If you can't print from your Mac or iOS device - Apple Support
https://support.apple.com/en-us/HT203343
If you are still at a loss: https://123.hp.com/us/en/