i subscribed to MS365 from Microsoft as directed, but my Mac still won

i subscribed to MS365 from Microsoft as directed, but my Mac still won't open my Excel and Word docs?

Why not? Is there a fix or did I just waste money on the subscription i was forced to get?

MacBook Pro 13″, macOS 10.14

Posted on Oct 20, 2020 10:31 AM

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3 replies

Oct 20, 2020 12:02 PM in response to ArthurTheWonderCat

@JohnGalt thanks a bunch. as soon as i used "open with" it triggered my microsoft subscription and i was able to activate on this laptop. before, i just kept getting the 32 vs 64 bit msg from Apple with no way to move on from that other than the App Store - which would have meant buying the same thing twice......all is well in doc land again

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i subscribed to MS365 from Microsoft as directed, but my Mac still won

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