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account disabled

My account is disabled. Earlier this year I purchased the app IHealth not realizing that there was a cost of over $100.00 for that app. I disputed the charge with my bank and they gave me my money back. Since then my account has been disabled.

iPhone 11, iOS 13

Posted on Oct 17, 2020 9:40 AM

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Question marked as Top-ranking reply

Posted on Oct 17, 2020 9:49 AM

If your account is disabled in iTunes you will need to contact apple to be able to unlock it.


More info in this article:

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support


Use the link in the article to contact apple or:

Contact Apple for support and service - Apple Support


Good luck!

1 reply
Question marked as Top-ranking reply

Oct 17, 2020 9:49 AM in response to Kariann1969

If your account is disabled in iTunes you will need to contact apple to be able to unlock it.


More info in this article:

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support


Use the link in the article to contact apple or:

Contact Apple for support and service - Apple Support


Good luck!

account disabled

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