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Level 1

4 points

My ipad is not charging, the battery sign is also not shown on the screen.

iPad Air 2, iPadOS 13

Posted on Oct 13, 2020 12:09 AM

Top-ranking reply

Level 10

208,494 points

Posted on Oct 13, 2020 12:48 AM

Follow all the steps provided in this support article:--> If your iPad won't charge - Apple Support

If the issue persists, contact Apple Support directly, using this link:--> Get Support

make an appointment and have your device inspected at an Apple Store or Authorized Service Provider among this list:--> Apple – Location Selector

Regards

Giulio

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