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My Apple account says I owe $32.99

How does it let my apple account go over what my card has on it. And why will it not let me add a new card to my Apple with money on it

iPhone 7, iOS 13

Posted on Oct 7, 2020 4:06 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 7, 2020 4:19 PM

Dakotahunsucker Said:

"My Apple account says I owe $32.99: How does it let my apple account go over what my card has on it. And why will it not let me add a new card to my Apple with money on it [...]I’m trying to pay the charge and it will not let me"

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For Financial Assistance Contact Apple Support.

These are user-to-user forums. We are not Apple.  Apple barely reads these site on their own time, as it is.


They will see this from their side, and will run you through the fix.


Here is the information for contacting Apple Support:

Apple Phone Support:

2 replies
Question marked as Top-ranking reply

Oct 7, 2020 4:19 PM in response to Dakotahunsucker

Dakotahunsucker Said:

"My Apple account says I owe $32.99: How does it let my apple account go over what my card has on it. And why will it not let me add a new card to my Apple with money on it [...]I’m trying to pay the charge and it will not let me"

-------


For Financial Assistance Contact Apple Support.

These are user-to-user forums. We are not Apple.  Apple barely reads these site on their own time, as it is.


They will see this from their side, and will run you through the fix.


Here is the information for contacting Apple Support:

Apple Phone Support:

My Apple account says I owe $32.99

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