can't sign into apple id

My apple tv requests signing on to apple id account. After I enter the verification code sent to my phone it takes me back to the sign on screen. It never signs me in.



Posted on Oct 5, 2020 7:43 PM

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1 reply

Oct 6, 2020 5:30 AM in response to michaelfrompleasanton

If you have an Apple TV (2nd or 3rd generation) and two-factor authentication for your Apple ID, then you may be asked to type your password followed by the six-digit verification code directly into the password field. Additionally, there is a time limit, after which the code becomes invalid.


Try this: First enter the characters of your password (do not submit yet), then manually request a new verification code, then append that code to the password (no spaces or other separating characters), and then submit. That should help you get passed the time limit.

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can't sign into apple id

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