Why I cannot update my IPad Air2
Why I cannot update my iPad Air 2.
iPad Air 2, iPadOS 13
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You provide no details of the nature of the problem, what happens when you try to update, or any errors that you see.
Do you have, or have you previously had, a beta version of iPadOS installed on your iPad? If so, the beta profile must be removed - as otherwise the profile will inhibit installation of production software.
These resources should be helpful in resolving the problem:
https://beta.apple.com/sp/betaprogram/unenroll#ipados
How to uninstall iOS beta software - Apple Support
If you can't update or restore your iPhone, iPad or iPod touch – Apple Support
If you see an error when you update or restore your iPhone, iPad, or iPod - Apple Support