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User profile for user: Chipistris
Chipistris Author
User level: Level 1
4 points

my ipad air won’t turn on?

my ipad air won't turn on

iPad Air 2, iPadOS 13

Posted on Sep 28, 2020 3:22 AM

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User profile for user: LotusPilot
LotusPilot
Community+ 2024
User level: Level 10
292,770 points

Posted on Sep 28, 2020 3:25 AM

Connect your iPad to its Power Adapter and allow it to charge for at least an hour. Then, whilst still connected to the Power Adapter:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




If the iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

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User profile for user: LotusPilot
LotusPilot
Community+ 2024
User level: Level 10
292,770 points

Sep 28, 2020 3:25 AM in response to Chipistris

Connect your iPad to its Power Adapter and allow it to charge for at least an hour. Then, whilst still connected to the Power Adapter:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




If the iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

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my ipad air won’t turn on?

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