iOS14 upgrade and iTunes 12.8.2.3 can no longer see iPhone to backup or sync

Thanks!

"Did you mean Sierra is limited to 12.8.2?"

I think tt2 meant that.

Good to know! Going to have to wait for Mojave, until after I upgrade my Pro Tools version, which is limited to Catalina I think.

I tried to install iTunes 12.8.2, but I get a message that "a newer version of iTunes is already installed"

Any ideas or workarounds?

Thanks!

Yup, back in business after doing that update!

Thank you!

You're welcome.  🙂

tt2

That is weird and confusing. Well, glad that you finally got it all working!

So much for the geniuses at these places. Seems like the answer is always "reformat your drive" or "wipe your phone"

Guess the objective is to sell new products : (

That worked. Thanks. iOS, 1pad 14.6.

You've posted in a thread about iTunes on Mac, but if you have iTunes 12.11.3 you must be running Windows. Try iOS device not showing in iTunes for Windows - Apple Community.

tt2

But what if I have iTunes 12.8.3.1 already installed?

How do I downgrade iTunes?

I’m stumped trying to get this iPhone 12 mini to be recognized by iTunes.

Apple Support try to argue about the age of my Mac...but noooo way...this quite old machine is working perfectly with IOS 13.7.

I mean that is not hardware malfunctioning but software bug, and Apple must to fix it. Hide behind at "too old device" is a very pour fall of style in side of Apple and I can't believe this way to pose.

Fort the moment, because is not possible to back my XR at IOS 13.7, I'm going to manage it with Windows laptop (Apple best competitor) and funny/sad to say...with Windows 10 no any trouble to manage iTunes and my XR.

A nice day to everybody.

This also worked for me! Thank you for sharing!

I didn't had to uninstall my current itunes version, I just installed the new one and after that it asked for permission to download additional software after I plugged my iphone for syncing.

Well non way to fix the malfunctioning through all suggestions given...unfortunately.

With last iTunes version 12.8.2.3, once connected my XR having last IOS 14.1 and keeping the iPhone connected I installed the upgrade suggested. When done iTune was properly working and recognized finally my XR.

How I said, unfortunately one application to manage music was no more running, probably because old version but for me no matter because was Ok for my use. I was forced by the situation to upgrade this application. With new version now this application is working. Of corse I'm quite worry for the next future...because my "old" Mac working with High Sierra is more than I need.

Reboot your router and computer to make sure that you're not going to be using stale DNS records.

For iOS 12 or later you need iTunes 12.8.0.150 or better running on OS X 10.11.4 or better. See How to upgrade to OS X El Capitan - Apple Support if required. iOS 13/14 requires iTunes 12.8.2.3 or better.

Assuming a suitable version of iTunes is in place then in Finder use the menu item Go > Go to Folder..., copy the following text, paste it into the dialog box and press enter:

/System/Library/PrivateFrameworks/MobileDevice.framework/Versions/Current/Resources

Unlock your device and connect it to USB. Double click on MobileDeviceUpdater in the folder that has opened. It should notify you of a software update. Install it and iTunes should hopefully recognize your device.

tt2