You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Nice clean desktop but where are my files now???

Last week the latest IOS was automatically install on my MacBook Pro and when I opened it this morning, all of my stored files which were located on my desktop are gone. When I go into Word or Excel, I can find only older versions of the documents that I used constantly which is why they were stored on the desktop. WHERE can I find them???

MacBook Pro 15″, macOS 10.15

Posted on Sep 21, 2020 9:11 AM

Reply
2 replies

Sep 21, 2020 3:25 PM in response to BobTheFisherman

No, Bob, I did not enable the iCloud on this particular device, it is only used for my work. However, I worked with Apple Service and that is where we found the the lost files and documents. All but 2 Excel documents which apparently did not migrate or were damaged in the transition. It appears that I will have to recreate both of these lost documents, which will be a lot of work! Thanks for the help!

Nice clean desktop but where are my files now???

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.