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Unauthorised charges to my Credit card

i have been charged for roblox 240 Robux in the following dates

20 Sep 2020 $4.48 (pending)

19 Sep 2020 $5.98

14 Sep 2020 $4.48

13 Sep 2020 $4.48


Minecraft store item

14 Aug 2020 $5.98

14 Aug 2020 $4.48


we wrote to the respective app support, but they asked us to contact Apple iTunes since it’s a third party payment. There is no history of any sort of purchase on the apps itself.

kindly look into this


iPad 2, iOS 9

Posted on Sep 20, 2020 5:59 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 20, 2020 7:16 AM

As you can see what has been charged from I am assuming you know what account it has been purchased from.


You can request a refund by following the steps in this guide:

Request a refund for apps or content that you bought from Apple - Apple Support


You are not guaranteed a refund tough.


This is an automated prosess, if you wish to explain your situation in depth to a person you can:

Contact Apple for support and service - Apple Support


Also see this:

How long refunds from the App Store or other Apple services take - Apple Support


Good luck!

1 reply
Question marked as Top-ranking reply

Sep 20, 2020 7:16 AM in response to vpillai07

As you can see what has been charged from I am assuming you know what account it has been purchased from.


You can request a refund by following the steps in this guide:

Request a refund for apps or content that you bought from Apple - Apple Support


You are not guaranteed a refund tough.


This is an automated prosess, if you wish to explain your situation in depth to a person you can:

Contact Apple for support and service - Apple Support


Also see this:

How long refunds from the App Store or other Apple services take - Apple Support


Good luck!

Unauthorised charges to my Credit card

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